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Powerade* Banned for no reason

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Powerade* Banned for no reason

Hi there,

I've been playing curve for more than 5 years, and I don't understand why my main account (Powerade) has been banned. Could you do something about it ? 

Sincerely yours

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ffa eu top 1.3%
1v1 eu top 6.7%
team eu nr. 85
Clan: KOLL

If your account gets banned, you receive a mail with the reasons. If you used a fakemail/lost your passwort/... just send a mail to supportatcurvefever.com and ask there.

 

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My time:

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ffa eu top 1.3%
1v1 eu top 6.7%
team eu nr. 85
Clan: KOLL

Searching for it, I didn't found an account named Powerade: http://forum.curvefever.com/search/user/powerade

You sure it's banned and not deleted?/Did you typed the name correct here?

 

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My time:

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Is it possible that it has been banned for no reason and then deleted ?

Destin.'s picture
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Champion
ffa eu nr. 13
1v1 eu top 12%
team eu nr. 61

Hi Powerade,

I checked in our system and your account has never been banned.

I suggest you to send a mail to the Support with a proof that the account belongs to you (payment receipt, mail address used in the account,...), then we will be able to reset your password since the account still exists.

Sincerely,
Destin.

[ Edit : I noticed that your account was not active, maybe after a very long inactive period. I actived it again. Maybe you can log in again. Let me know about it, otherwise you will have to send a proof that the account belongs to you so we can reset the password ]

Edited by: 
Destin. on 1 April, 2018 - 13:07
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I just logged in, it seems to work, thanks for your help!

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