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i bought premium but didnt get it

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i bought premium but didnt get it

hi admins

few days ago i bought premium and 10000 coins, my credit card got deducted twice, but i only got the coins and no premium

on cf 2 (old/classic cf) 

my name is Guest 0009

transcatin ID for first one:  -

second one:  -

it was on july 27 

thanks

 

Averazon's picture
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Hey Guest 0009,

That's indeed a problem! Sorry for the inconvinience :c

I removed the details you posted for safety reasons. Please contact the support service with your details and we will be happy to help you out :)

Support service: EMAIL: supportatcurvefever.com WEBSITE support.curvefever.com

 

Have a nice day c:


~ I am a Moderator, not an Official Hidden Monster Games Representative. ~

Discord: @Averazon2010

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thanks averazon, i sent them a ticket using that website but i didnt get a reply :/ maybe i put the wrong email D: sorry for the trouble but can an admin please sort it Sad

 

 

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Clan: MOD

Could you please just send an email to supportatcurvefever.com . We check our mailbox regularly and I bet on monday we will be able to resolve your issue


 

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thanks, i sent an email Biggrin