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CF3 refund bug

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Clan: ota
CF3 refund bug

I joinde the queue for an arena 2 match. Something* happened and i got the 100 coin entry fee refunded. But when i joined the queue again, it took 200 coins instead of 100, so it seems that the refund did not work in this case.

*(i think i got matched, but the match was immediately aborted, but i dont remember)

 

Edit:

The same thing just happened again, the error massage when the match was aborted was:

"The arena could not load
It took too long for the arena to be created!"

 

UPDATE BY DEV: 

There was a bug that didn't allow players to get their refunds back. We have come up with a quick fix, which will refund the arena fees. It will be live today (exact time not known). Later we will come with a change in the way rooms are created, and that will make the issue not existent anymore.

Run.'s picture
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ffa eu nr. 15
1v1 eu nr. 45
team eu top 3.7%
Clan: R2D2

You will get your coins back after some time. (Perhaps next time you relog) Sometimes if too many people join the arena or something similar, you will get that message.

Geert's picture
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ffa eu top 43%
Clan: MOD

There was a bug that didn't allow players to get their refunds back. We have come up with a quick fix, which will refund the arena fees. It will be live today (exact time not known). Later we will come with a change in the way rooms are created, and that will make the issue not existent anymore.

 


 

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there is still the same bug (after update) Sad

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fix it, it is so annoying when i was 2nd in game in arena 3 and wanted to play again but there was 2x bug with loaded the area and in result i lost 300 coins, not earned...

Roojos's picture
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You'll get the refund after an hour currently if it fails somehow.
In the next update we create the rooms on the server for arenas so that it won't fail anymore if a user fails to create the room.
This update will make the refunding a lot easier and way more robust.
It'll take quite a bit before this update can go live though because we're working on a new gamemode.

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This is a similar, but different bug:

I joined arena 2 and was the only player in the room. Once I received the message "not enough players", I was refunded my coins but the message at the top right said "4079 coins refunded" - that was my balance after the refund.